Never explain
it twice.

Usual remembers the services and preferences you would normally track yourself, then makes doing them again effortless.

Skin fade2 on the sides · scissors on top
Milo · poodle trim#7 body · rounded topknot
Oil changesynthetic · every 8,000 km
The Usual sign-in screen: Welcome back, everything is where you left it.
For you

One place for the services
you come back to.

The standing appointments most of us keep in our heads, or scattered across texts and receipts.

Beauty

Your cut, colour and preferences.

A colourist painting highlights onto foils in a bright salon.

Pet

Their groom and routine.

A groomer brushing a golden doodle on the table.

Auto

Services, upkeep and history.

A gloved hand polishing the hood of a blue car in a clean bay.

Home

The people and work that keep it running.

A plumber kneeling at a kitchen sink, tool bag over the shoulder.
01

Add

Save what you got the first time. A few words, a photo, or your voice.

02

Remember

Usual holds the details so you no longer have to carry them in your head.

03

Return

When it is time again, everything you need is already there waiting.

04

Repeat

Book the same thing again in a couple of taps, wherever you go next.

See how it works →

A closer look

From the first sign-in to the next visit.

The whole loop, in four screens.

01

Sign in once.

Everything is where you left it, on whichever phone you pick up.

The Usual sign-in screen: Welcome back, everything is where you left it.
Welcome back Skin fade 1 at the temples · 2 to 3 on top
02

What is due, at a glance.

Your upcoming visits and the services coming due, together on one screen.

The Usual home screen: upcoming visits, what you are due for, and your usuals.
Due now Oil change synthetic · every 8,000 km
03

Type it, snap it, or say it.

Usual reads it back and asks before anything is saved.

The Add to Usual sheet: type, photo, voice, document, or by hand.
Add to Usual · Voice Milo, number 7 on the body Nothing saves until you say so.
04

See what is coming.

Your next visits in order, and the one after that is a couple of taps away.

The Bookings screen: your upcoming visits in order.
Upcoming Haircut · Mike Tomorrow · 5:30 PM
Inside Usual

Everything you usually
have to remember.

The My Usuals screen, a list of saved services with how often each recurs.

Your usuals, gathered in one list.

Every service you keep coming back to, with a sense of how often you tend to return. Filter by what is due, or by the part of life it belongs to.

The Add to Usual sheet, offering type, photo, voice, document, and by hand.

Add one in seconds.

Type it, photograph the result, or just say what happened. Usual reads it back before anything is kept. Nothing saves until you say so.

A traveller with a bag walking into a lit barbershop at night, in a city they do not know.
Not only your usual places

Your usual travels with you.

Away from home, you don’t start over: show any barber, groomer or garage your Usual, book someone Usual matches you with, or send it ahead once you’ve booked.

  • Skin fade · 1 at the temples · 2 to 3 on top
  • Poodle trim · number 7 on the body · rounded topknot
  • Oil change · 5W-30 synthetic · every 8,000 km
  • Balayage · root shadow · toner 20 minutes
  • Gel manicure · almond shape · shade 214
  • Furnace filter · 16 x 25 x 1 · every fall
  • House cleaning · every second Friday · key in the lockbox
  • Winter tires on · torque check after 100 km
For businesses

Know what they want
before they arrive.

Whether they are new, returning, or matched through Usual, customers who choose to share their preferences arrive with context instead of a recap.

Their usual, on your side of the chair.

New or returning, walked in or matched through Usual · customers arrive with the details they chose to share, so you start with context instead of questions.

Join as a founding business

The Usual Business Today view on an iPad: three appointments, each with what the client chose to share.
Out now · Free on iPhone

Get Usual.

Free on iPhone. On Android and on a computer, Usual runs in the browser · add it to your home screen and it opens like an app.